Privacy Policy

1. Introduction

Place Holder Labs Inc. ("Company," "we," "us," or "our") operates the Cherry platform and API services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account via Google OAuth, we receive your name, email address, and profile picture from Google. We do not receive or store your Google password.

2.2 Usage Data

We automatically collect information about how you interact with the Service, including API call metadata (timestamps, endpoints, response codes), IP addresses, browser type, and device information.

2.3 Video Data

When you submit video content through our API, we process the video to generate structured outputs. We do not retain video content after processing is complete unless explicitly configured by you for caching purposes.

3. How We Use Your Information

• To provide, operate, and maintain the Service
• To manage your account and provide customer support
• To process transactions and send billing information
• To monitor and analyze usage patterns to improve the Service
• To detect, prevent, and address technical issues and abuse
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with third parties only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., cloud infrastructure, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit consent to share specific information

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Usage data is retained for up to 12 months. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@cherry.dev.

Place Holder Labs Inc.